Refund policy

Replacement/ Return Policy

Since most of our products are from designers across the globe, we cannot accept any replacement or return.

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
a.  the item may be damaged during transit
b. or there might be a manufacturing defect
c. or that a wrong item is delivered to you
In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the stipulated time-frame as given below.

 In-order to request a replacement, email us on help@stylesplash.in your Order Number and the Reason for returning from the above mentioned three. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation.

Our Return Policy:
• Replacement request must be made within 7 days of purchase and must  be for the above three reason
• There are no extra shipping charges for the delivery of replacement items for the reasons mentioned above.
• In case of a replacement, our logistics partners will attempt delivery of the items thrice. In case the delivery is not executed during all the three attempts, due to recipient not available / premises locked, etc., the customer shall still be charged for the order.
• In case of perishable items or custom-made non-perishable items, neither www.stylesplash.in nor our enabling partners will be able to accept any returns or replacement of such items.

Refund Policy by www.stylesplash.in
Incase if goods are unavailable or any service problem:
• If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final

• 100% refund will be given, if product is not available

• For courier products, If the delivery address is out-side the service area, then only 100% refund will be given
  
  Cases of customer demanding refunds incase if replacement product is unavailable :
  • Refund will be 90% of Order Cost, in case of customer don't want suitable and available replacement of product
• Refund will be made to the original payment mode within 10-12 working days from the date of product received back to warehouse and confirmation of refund given.
  
  International Shipping & Return Policy:
  
  Terms and Conditions
  Each item in your order is sold by www.stylesplash.in. Those items for shipment to countries outside of India may be subject to taxes, customs duties and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for any Import or custom Fees.
  
  With respect to each item for which Import duty fees have been calculated, you authorize www.stylesplash.in to designate a courier company or freight forwarder to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import duty fees for such item. The import duty may be collected by Courier Company on or before delivery.
  
  Limitations
  For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country standards. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from www.stylesplash.in, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
  
  Privacy
  Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.
  
  Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.
  
  About Customs, Duties & Taxes:
  When ordering from www.stylesplash.in, you're responsible for assuring the product can be lawfully imported to the destination country.
  The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the India may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country. If customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
  
  
  Shipping Returned Merchandise:
  We recommend shipping returned merchandise via courier or insured parcel post for tracking purposes. www.stylesplash.in does not take any responsibility for reimbursement or compensation in the event that any returned packages are lost, stolen, or mishandled. We do not refund shipping or insurance costs.
  
  Items Damaged in Shipping:
  www.stylesplash.in is not responsible for items lost or damaged in shipping. However, all packages are insured; if your item is lost or damaged, please hold onto the item, with the original packaging, and call us immediately at +91 8452058292 or mail us at help@stylesplash.in. We will contact Courier Company on your behalf and file an insurance claim. Once courier company has approved and paid the claim to www.stylesplash.in, we will forward the applicable amount to you (note: original insurance cost is not refundable).
  
  Refund for an item sent by international delivery?
  Refunds for goods returned  only if the products received are damaged in transit, or has manufacturing defect or a wrong order sent. Refunds are made to the credit, debit, or charge card or wire transfer to account used originally charges or paid for order. Please allow 2-3 weeks from the time we receive the returned goods.
  
  An email notification will be sent once the return has been processed.